Last Updated: January 2025
Welcome to Hudson Medical Suppliers. These Terms of Use ("Terms") govern your access to and use of our website hudsonmedicalsuppliers.com and our services. By accessing or using our website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
2. Eligibility
Our services are intended for use by businesses and healthcare professionals. By using our services, you represent that:
- You are at least 18 years of age
- You have the authority to enter into these Terms on behalf of yourself or your organization
- You will use our products in accordance with applicable laws and regulations
- You are authorized to purchase medical supplies in your jurisdiction
3. Products and Services
Product Information
We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. Product images are for illustration purposes and may not exactly represent the actual product.
Pricing
All prices are quoted in U.S. dollars unless otherwise stated. Prices are subject to change without notice. Quotes provided are valid for 30 days unless otherwise specified.
Availability
Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
4. Orders and Payment
Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order. An order is not binding until we provide written confirmation.
Payment Terms
- Payment is due according to the terms specified in your invoice
- For new customers, full payment may be required before shipment
- For orders over $5,000, a 50% deposit is required
- We accept wire transfers, credit cards, and company checks
- Late payments may incur interest charges
Taxes and Duties
Prices do not include applicable taxes, duties, or customs fees. You are responsible for all taxes and fees associated with your order.
5. Shipping and Delivery
- Shipping times are estimates and not guaranteed
- Standard delivery is 2-4 weeks from order confirmation
- Risk of loss passes to you upon delivery to the carrier
- Expedited shipping is available at additional cost
- Free shipping is available on orders over $500 (continental U.S. only)
6. Returns and Refunds
Return Policy
- Defective products may be returned within 30 days of delivery
- Products must be unused, in original packaging, and in resalable condition
- Custom orders are non-refundable
- Return shipping costs are the responsibility of the buyer unless the return is due to our error
Inspection
You must inspect all products upon delivery and report any defects, damage, or discrepancies within 48 hours. Failure to report issues within this timeframe may limit your return options.
Refund Process
Approved refunds will be processed within 10 business days. Refunds will be issued to the original payment method.
7. Warranties and Disclaimers
Product Warranties
Products are sold with manufacturer warranties where applicable. We will assist you in processing warranty claims with the manufacturer.
Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED, ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Medical Disclaimer
Our products are intended for use by qualified healthcare professionals. We do not provide medical advice. Always follow manufacturer instructions and applicable medical protocols when using our products.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUDSON MEDICAL SUPPLIERS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages exceeding the amount paid for the specific product or service giving rise to the claim
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is owned by Hudson Medical Suppliers or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
10. User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Transmit any viruses or malicious code
- Collect information about other users without consent
- Misrepresent your identity or affiliation
11. Indemnification
You agree to indemnify and hold harmless Hudson Medical Suppliers, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in New Jersey.
13. Dispute Resolution
Before initiating any legal action, you agree to contact us and attempt to resolve the dispute informally. If we cannot resolve the dispute within 30 days, either party may proceed with formal dispute resolution.
14. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any order confirmations, constitute the entire agreement between you and Hudson Medical Suppliers regarding your use of our services.
17. Contact Information
For questions about these Terms, please contact us:
- Email: info@hudsonmedicalsuppliers.com
- Phone: (973) 409-7652
- Address: Hudson County, New Jersey, United States