What is your minimum order quantity?
Our minimum order is $200. However, bulk discounts start at orders of $500 or more. Contact us for specific product minimums.
How long does shipping take?
Standard shipping from our manufacturing partners typically takes 2-4 weeks. Expedited shipping options are available for urgent orders at an additional cost.
Are your products FDA approved?
Yes, all applicable products are FDA registered and meet U.S. regulatory requirements. Products also carry CE marking and meet ISO quality standards. We provide full documentation with every order.
Do you offer samples?
Yes, we can provide samples for most products. Sample costs vary by product and may be credited toward your first order. Contact us for details.
What payment methods do you accept?
We accept wire transfers, credit cards (Visa, MasterCard, American Express), and company checks. For orders over $5,000, we require a 50% deposit with the balance due before shipping.
What is your return policy?
We stand behind our products. If you receive defective items, we will replace them at no cost. Please inspect all shipments upon arrival and report any issues within 48 hours. See our full policy for details.